You may be bored, you may be looking to work with smart people or you want to build solutions that make a difference. We offer an opportunity to work with a company that has been around for a while but still has a startup feel, allowing your voice to be heard.

Got a great idea ? Let’s hear it .

Process broken, lets fix it.

Don’t be part of a machine, be heard and get involved.

Current Opportunities

At CRM Strategy, we’re on a mission to become Australia’s premier, independent CRM/CX consultants, using best in class technology solutions to solve complex business challenges.

To support strong recent growth, we have a newly created role for a pro-active and motivated customer focused individual to join the CRM Strategy team as an Account Manager/Sales Associate.

As an Account Manager/Sales Associate, you will play an integral role in delivering high-level engagement to our existing clients across a combination of opportunity management, relationship management and project/initiative development activities, both independently and in conjunction with the management team.

Primary Responsibilities:

  • Undertake account management activities for a defined group of clients
  • Building & maintaining collaborative & positive working relationships
  • Document client business objectives and requirements across agreed timeframes & provide proactive ideas/concepts to assist in achieving these
  • Work with technical staff to analyse, design & propose solutions to meet understood needs & timeframes
  • Provide commercial offers for review & acceptance
  • Work with the delivery team to schedule delivery activities in conjunction with client availability
  • Monitor and oversee project work plans, ensuring customer experience remains positive, risks & issues are identified and escalated as required
  • Achieve or exceed agreed revenue & activity targets
  • Ensure all activity is captured in our CRM to support collaboration and reporting
  • Undertake certification in the core technologies we utilise to establish familiarity and credibility with clients

About You:

To be successful in this role you will need to demonstrate prior success in similar or related positions, either selling or supporting sales teams in complex client engagements with multiple stakeholders.

With a passion for CRM or sales & marketing automation technologies, you will display a commitment to delivering results and can demonstrate superior planning, communication skills and attention to detail.

You exhibit a clear client-centric approach, and an ability to leverage your strong internal & external stakeholder relationships and problem-solving skills to deliver superior value to clients.

If this sounds like the role for you, please submit your cover letter & resume to!


Create solutions using Web, CRM, Workato, Sitecore and or Liferay for our Enterprise clients.

Be apart of the thought leadership group on standards, best practices and solution design.

Create unique solutions for our clients that change industries, taking risks to create the “special” solution rather than the normal boring version.

Being involved or drive a team to create the required solutions, based on your skill and drive.


Experience with CRM Platforms with developer certifications helpful. Data works, translations and integration experience desired and experience in enterprise grade application development a must.

Should be across mainstream development stacks, PHP, Javascript, Java, MySQL and mainstream frameworks with real world experience to back it.

We are looking for thought leaders as well as people coming through the ranks as there are multiple positions open.

About our team

CRM Strategy is a 25 year old startup with a view to create special solutions for our clients that change industries. As a Digital Transformation partner, we offer CRM, Data transformation, Decisioning, Portal Development, Marketing and Social services to our client base and focus on the total customer experience.

We have a fun and relaxed hybrid model on a 3/2 split, great food and coffee and smart tech to work with and worthy projects to build and deliver.

What can you expect ?

Work hard and learn a lot, whilst gaining certifications in SugarCRM, Workato, Sitecore and Liferay to broaden your know whilst working on a range of products that will push your skills and capability. The people are great and you will be welcomed into the family so you feel at home.

And you are well paid for your time with flexible packages for the right applicants.

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