CRM & Integrations

Expert CRM Consulting & System Integration Services

The Short version

We work with you to solve your business problem, and implement the right CRM to support this by using…

The modern no-code platform

with CRM, supercharged by AI.

Mature enterprise CRM

with a proven history.

Low cost CRM

with flexibility and options.

Let’s Get Going!

Selecting the Right CRM: A Strategic Approach

Choosing the right Customer Relationship Management (CRM) platform is a mission-critical decision that impacts your entire business. Instead of starting with a specific technology, our approach begins by deeply understanding your business objectives and challenges first.

We’re platform-agnostic. This means our focus is always on identifying your core business needs, processes, and goals before recommending the right CRM solution. Of course, if you have a preferred platform or an organizational directive, we’ll work with that as our starting point.

Spotlight on Creatio

Creatio is the platform of choice for forward-thinking businesses that demand agility without compromise. At its core is a powerful no-code engine, enabling organisations to rapidly build and adapt processes without writing a single line of code. With AI woven throughout and deep automation capabilities baked in, Creatio empowers teams to move faster, adapt instantly, and innovate continuously. Designed for scalability and flexibility at every level, it’s a standout choice for enterprises operating at the cutting edge who refuse to be constrained by traditional systems.

MORE HERE

Spotlight on SugarCRM

SugarCRM offers a mature, stable, and proven platform that excels in flexibility and powerful workflow automation. It’s a reliable choice for businesses seeking deep customisation and long-term operational consistency. With strong data governance features and a history of enterprise-grade deployments, SugarCRM remains a trusted solution for organisations that value control, precision, and a platform that has stood the test of time.

MORE HERE

Spotlight on Zoho

Zoho CRM is renowned for its ease of use, affordability, and extensive integration capabilities, making it a go-to platform for small-to-medium businesses looking to scale efficiently. Its intuitive user interface simplifies complex tasks, allowing teams to adopt and leverage CRM quickly. While highly adaptable, more intricate customisations may involve additional applications or extensions.

MORE HERE

To help make an informed decision, here’s a quick comparative overview of other notable CRM platforms:

Comparative overview of other notable CRM platforms
Platform	Strengths	Limitations
SugarCRM	Highly customisable, robust workflow automation, strong data privacy	Requires technical expertise to optimise fully
Zoho	Affordable, extensive integration options, intuitive interface	Advanced customisations may require additional apps
Creatio	Powerful low-code/no-code capabilities, flexible process automation	May have a steeper learning curve for new users
Salesforce	Extensive ecosystem, strong analytics, scalable	High licensing costs, complexity, costly support
HubSpot	User-friendly, strong marketing integrations, great for SMBs	Less flexibility for complex workflows, few customisation capabilities
Microsoft Dynamics	Excellent integration with Microsoft products, robust functionality	Requires significant IT resources, can be costly
Monday.com	Easy-to-use interface, great project management features	Limited depth in advanced CRM capabilities
Zendesk	Exceptional customer support functionality, intuitive	Limited sales and marketing automation features

Integration and Customisation

An effective CRM isn’t just a standalone system—it’s a the core of your business that seamlessly integrates with your existing applications. No CRM can deliver its full potential without thoughtful integration. As experienced system integrators, we deeply understand the complexities involved in connecting systems, maintaining data integrity, and ensuring consistent, reliable performance.

We ensure your CRM integrates smoothly with your essential systems, whether it’s Email and calendar, ERP, marketing automation, customer support, accounting, or project management tools. Our approach prioritizes data integrity, security, and scalability, so your integrated systems function seamlessly together, driving genuine value.

It‘s a lot. We Get it. Click here and we’ll simplify.

How we work with you

Discovery and Analysis: We start with understanding your business, challenges, and goals.
Recommendation: Based on your requirements, we recommend the most suitable CRM platform.
Implementation: We configure and integrate the CRM platform tailored specifically for your business needs.
Training & Support: We provide comprehensive training and ongoing support to ensure successful adoption and long-term success.

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CRM & Integrations

The Short version

We work with you to solve your business problem, and implement the right CRM to support this by using…

The modern no-code platform

with CRM, supercharged by AI.

Mature enterprise CRM

with a proven history.

Low cost CRM

with flexibility and options.

Selecting the Right CRM: A Strategic Approach

Spotlight on Creatio

Spotlight on SugarCRM

Spotlight on Zoho

To help make an informed decision, here’s a quick comparative overview of other notable CRM platforms:

Integration and Customisation

How we work with you

Data Cleansing 101: Preparing Your Database for CRM Excellence

A Step-by-Step Guide to Effective CRM Implementation and Planning

Mapping the Customer Journey: Leveraging CRM for Enhanced Client Experiences

The Power of Mentoring: Elevating Your Team’s CRM Skills

Integrating CRM with Existing Systems: Best Practices and Pitfalls

Top Training Strategies for Maximising CRM Adoption

Mastering Change Management: Ensuring a Smooth CRM Transition

ISO27001 Certification Incoming

10 Steps to successful CRM implementation. Step 10: Get user feedback.

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