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Breaking Down Silos

admin 03.12.2018 Business, CRM, Customer Engagement, Strategy 0
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Breaking down Silos   A heads up for the Change Management Team: In today’s post we’re featuring an article by Kinear Young, Member Information Manager at...

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Integrating SugarCRM

admin 22.11.2018 Business, CRM, SugarCRM 0
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Integrating SugarCRM A case study for the Technical Team This week we’re looking at an article by Niegel Leoncio, the CRM Manager at Bishop-Wisecarver Corp. In it...

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Spend Three or Spend Twenty

admin 13.11.2018 Business 0
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- A performance Insight -  Let’s be honest. No-one likes entering data. Sometimes it feels like following a process just for the sake of...

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Signal to Noise

admin 13.11.2018 Business 0
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- A performance Insight -  Data. There’s a lot of it. Notes, to-dos, meetings, call logs, email chains, touch points… You name it. These days, the...

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Having your Pie

admin 13.11.2018 Business 0
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(And Eating it Too)  Well, we’ve mixed metaphors a little, but this week’s post covers a powerful method for you and your staff to...

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Velocity

admin 13.11.2018 Business 0
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- Exciting times for you and Sugar CRM -  As your organisation grows, you need the confidence that your tools and partners grow with...

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Pac Man Selling

admin 13.11.2018 Business 0
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- Lead management and making the most of every opportunity -  After a meeting this week, I was reminded of the requirement to have a process to...

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Mobility

admin 13.11.2018 Business 0
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- The game-changer you already have -  The days are long gone when the only way to stay informed was to be locked into staring...

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Corporate Memory Part 3

admin 13.11.2018 Business 0
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- Sugar Activity Streams -  We’ve talked about the Sugar Knowledge Base and Document Library, but there is another tool currently in your Sugar CRM...

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Corporate Memory Part 2

admin 13.11.2018 Business 0
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- The Sugar Document Library -  In part two of the series on corporate memory we’ll look at another tool Sugar provides to keep critical...

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